About us

Our Values and Mission

We are passionate about people and professional about what we do. Our mission is to provide quality and timely services, promote wellbeing and independence, through partnership working in the community.

Age Connects North Wales Central was formerly known as Age Concern North Wales Central until 2013 when Age Concern ceased to exist nationally. We have still retained Age Concern as our legal name but now operate as a member of Age Connects Wales.

Age Connects North Wales Central has been providing various community and residential services to people for almost 25 years, some of which includes the most isolated and vulnerable in our society.
We are a local charity, helping both older people and people of all ages who reside with the Conwy and Denbighshire counties.

We are committed to serving older people, whilst connecting people and communities. When people support us with donations or legacies, the funds remain within their local community and is spent helping local people.

We are a registered charity (No. 1154403) governed by a Board of Trustees. Our main objectives are to provide a range of services for, and to uphold the interests of, older people (aged 50+). We also create public awareness around issues affecting older people and provide support to partner organisations such as commissioners and other local charities.

Our head office is within the medieval town of Denbigh and you are welcome to drop in or call us any time during our opening hours.

We are an “empowering” organisation that makes every effort to work with older people with empathy and professionalism. We have an established track record of managing projects and services effectively and efficiently, and have a particular focus on achieving positive outcomes for the people who use our services.

How do we help?

  • by making sure older people have a voice and are heard;
  • by challenging stereotypes and attitudes associated with ageing;
  • by promoting ‘positives’ within the ageing process;
  • by making sure older people have the same rights and opportunities as any other member of the community;
  • by engaging with and encouraging older people to share, connect, learn and develop, to fulfil their potential – whatever their age or condition;
  • by actively valuing the contribution that older people make in our communities.

We provide services via telephone, face-to-face, in community groups, care homes and through home visits.

Working alongside our staff, we have many active volunteers who bring a huge variety of skills to the charity. If you would like to find out more about our volunteering programme please check out our volunteer webpage.