If you already have a meter, or have requested one, the Bill Cap – WaterSure Wales tariff puts a cap on the amount you have to pay for your water, so you won’t pay over a certain amount for the year, no matter what your actual consumption is.

The Bill Cap – WaterSure Wales charge from 1 April 2025 to 31 March 2026 is £532.27 (£218.28 for water, £313.99 for sewerage).

To be eligible, you must be receiving a qualifying benefit or tax credit and either have 3 or more children under the age of 19 living at your home who you can claim Child Benefit or have a member of your household with a medical condition that requires significant use of extra water. For further information call Welsh Water on 0800 052 0145.