Information & Advice

A one-stop call for valuable Information & Advice  on a wide range of topics concerning older people and their families in Conwy and Denbighshire.

We offer an extensive range of information on just about anything from housing to health; and help connect you with services and activities available from the public sector and many other organisations.

“…we can help to offer a solution to a problem and be a listening ear when very often folk don’t know who to turn to.” 

The Information & Advice team work closely with organisations providing support and resources from all sectors.

Our team members answer the calls directly, and you are only diverted to voicemail when all the lines are busy or after hours. Any voicemails will receive a call back as soon as a member of the team is available.

The team will research and get back to you with any additional information, saving you from having to make endless calls and trying to find information by yourself online.

The Information & Advice Team are available Monday to Friday between 9am & 5pm.

Call 0300 2345 007.

(All calls are treated with respect and confidentiality.)