Banking Hubs

Although not the same as having a branch of your bank service nearby, Banking Hubs make it easier to do your banking face to face, whoever your bank. Located in communities across the UK, some are operated by Post Office and some by Cash Access UK, both in partnership with major high street providers.

The Hubs offer a counter service, where customers of any bank can carry out regular banking transactions such as pay in cash and cheques, withdraw cash, check your balance, pay utility bills, or top up gas or electricity.

There are also private spaces where customers can speak to community bankers from their own bank for more complicated matters that require privacy. The banks work on a rotating basis, so there will be staff from different banks available on different days.

In North Wales there is currently only one Post Office Banking Hub situated at 35 High Street, Prestatyn (T. 01745 770 751). However, Cash Access UK has confirmed they are opening a Hub in Abergele in early 2024, following a request made to them by Darren Millar MS for Clwyd West.

Lots of approved locations for Banking Hubs have come about because communities requested them. If you think your local area would benefit from one too, you can make a request to LINK. Anyone can request a review of their community’s access to cash from LINK, including members of the public, elected officials, and community groups.

LINK is the UK’s largest cash machine network, connecting virtually all the UK’s ATMs and ensuring communities have the access to cash that they need. LINK is the only way banks and building societies can offer their customers access to cash across the whole of the UK. All the UK’s main debit and ATM card issuers are LINK Members.